Privacy policy

Effective November 8, 2026

Who We Are

Eco Clean operates as Organic Living. This policy explains how we handle personal information when you use organiclivingaz.com or organiclivingarizona.com, buy from us, request a quote or service, or contact our showroom.

For privacy questions or requests, contact team@organiclivingaz.com or (602) 224-5313, or write to Organic Living, 8342 N 7th St, Phoenix, AZ 85020.

Information We Handle

Depending on how you interact with us, personal information can include:

  • Contact and order details: your name, email, phone number, billing/delivery address, products or services requested, purchases, payments, refunds and related records.
  • Inquiry and support information: messages, quotes, product/model details, room measurements, photographs or other information you choose to provide. Contact forms can also include your preferred product category and next step.
  • Account and communication preferences, where those features are used.
  • Website and device information: IP address, browser/device information, referring pages, pages or products viewed, and interactions collected through cookies, logs or similar technologies, depending on the services enabled.

We receive information from you, from your use of our websites, and from the providers involved in your transaction or requested service. Payment providers process payment details; we receive the transaction information needed to manage the purchase. Please do not send card numbers, medical records or other unnecessary sensitive information through ordinary email, chat or contact forms.

How We Use Information

We use relevant information to answer questions, prepare quotes, process orders and payments, arrange delivery or services, provide support, and handle return or warranty requests. We also use information to maintain business records, meet legal obligations, protect against fraud and misuse, and understand and improve our websites and customer experience.

Where optional marketing is offered, we use contact details and preferences to send it in accordance with your choices and applicable requirements. Providing an inquiry phone number is not, by itself, permission for promotional texts. Analytics and advertising uses depend on the tools enabled and the privacy choices and legal requirements that apply.

Who Receives Information

Authorized staff and service providers may access relevant information to help operate our business.

Our online store uses Shopify; our secondary website uses Squarespace. These platforms process information to provide their services. Other recipients can include payment providers, delivery carriers, suppliers or manufacturers involved in an order or warranty request, website/support providers, and professional advisers. Information shared depends on the service being provided. An inquiry does not authorize unrelated providers to market to you.

We may disclose information when required by law, to respond to lawful requests, or to protect rights, safety and the security of our business and customers. If our business is transferred or reorganized, relevant records may be included, subject to applicable protections and notice requirements.

Cookies or other tracking tools may involve disclosure of device identifiers and website activity to analytics or advertising providers. Some privacy laws treat particular advertising disclosures as a sale or sharing of personal information, even when no customer list is sold for money. Your applicable choices are described in the Cookie and Tracking Notice below.

Shopify And Other Platform Services

Our online store is hosted by Shopify, which processes information when you visit or make purchases. Depending on the Shopify services enabled, Shopify may also process information from interactions with our store, other merchants and Shopify together to provide enhanced services, including personalization, business insights and advertising. Shopify and other service providers may process information in other countries. For details about Shopify’s processing and privacy choices, see Shopify’s Consumer Privacy Policy (https://www.shopify.com/legal/privacy/consumers) and privacy portal (https://privacy.shopify.com/).

Squarespace's processing is described at https://www.squarespace.com/privacy. Independent services you choose to use, such as payment wallets or external social platforms, also have their own privacy policies.

Your Choices And Requests

You can contact us to ask about your information or request an update. Depending on where you live and which laws apply, you may also have rights to obtain a copy, request deletion, withdraw consent, restrict certain uses, or opt out of targeted advertising or the sale/sharing of personal information. Other rights, including an appeal or use of an authorized agent, may apply in your location.

Send requests to team@organiclivingaz.com with the subject “Privacy request,” or call (602) 224-5313. Explain what you would like us to do. We may need reasonable information to verify a request and protect your records. We will explain any applicable limits or reasons we cannot fulfill a request and respond within the period required by applicable law. Where a right of appeal applies, you can use the same contact details and mark your request “Privacy appeal.” We will not unlawfully discriminate against you for exercising privacy rights.

If you receive optional marketing emails, you can use their unsubscribe link or ask us to remove you. Transactional messages about an order, quote or service may still be necessary. If promotional text messaging is offered, its signup and opt-out instructions will be provided with that program.

Cookie and advertising choices, including any website privacy controls, are described in the Cookie and Tracking Notice below. You can also use browser settings to manage cookies; blocking necessary cookies may affect site functions.

Retention And Protection

We keep personal information for the time needed for the purposes described here, including customer service, orders, warranty matters, accounting, fraud prevention and legal obligations. The appropriate period depends on the record, why it is held, applicable requirements and the services used. Deletion requests can be subject to lawful retention needs.

We use reasonable safeguards appropriate to the information and our business. No transmission or storage system can be guaranteed completely secure. Our providers may process information in the United States or other countries; applicable protections are considered when information is transferred.

Children And Policy Updates

Our shopping and inquiry services are intended for adults. If you believe a child has provided personal information that should not have been collected, contact us so we can review and address it as required.

We will update this policy when our practices or requirements change, display the effective/updated date, and provide additional notice or choices where required. Material new uses will be handled in accordance with applicable law.

Contact

Organic Living, operated by Eco Clean team@organiclivingaz.com (602) 224-5313 8342 N 7th St, Phoenix, AZ 85020

Effective November 8, 2026

What These Technologies Do

Cookies and similar technologies help websites remember information, operate shopping features and understand visits. Some are necessary for security, checkout or preferences you request. Others support optional analytics, personalization or advertising.

Our main online store is powered by Shopify and our secondary website by Squarespace. Depending on the site, enabled features and your choices, providers can receive IP addresses, device/browser information, identifiers, page views, referral information and interactions.

Analytics helps us understand which pages are useful and whether inquiries or sales follow a visit. Advertising tools, when enabled, can measure campaigns or help show relevant ads. Enabling a feature or using an outside service can involve that provider's own cookies and data handling.

Your Choices

You can use browser settings to block or remove cookies. Removing cookies can clear saved choices; blocking necessary cookies can affect shopping or other functions. Choices can be specific to a website, browser or device.

Both websites offer cookie choices to visitors in all regions. On organiclivingaz.com, choose Accept, Decline or Manage preferences in the cookie banner. You can reopen and update your choices using Cookie preferences in the footer. The Your privacy choices page provides an additional data-sharing opt-out request.

On organiclivingarizona.com, choose Accept all, Decline all or Manage cookies. Use the Cookie Preferences control to reopen and update your selections. Necessary cookies remain available for core website functions.

Contact team@organiclivingaz.com or call (602) 224-5313 if you cannot find a choice or want to exercise an applicable privacy right. Browser settings alone may not stop all forms of data sharing.

Google explains how it handles information from sites using its services at https://policies.google.com/technologies/partner-sites. Shopify's consumer privacy information is at https://www.shopify.com/legal/privacy/consumers. Squarespace's cookie information is at https://www.squarespace.com/cookie-policy.

For other personal information practices and privacy requests, read Organic Living's Privacy Policy or contact us at the email or phone above.